call center covid

Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned ...

BMC Public Health - 28 Apr 2024
Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned ... ...

New Jersey COVID-19 Vaccine Call Center To End Operations

NJ.gov - 21 Mar 2024
New Jersey COVID-19 Vaccine Call Center To End Operations ...

New Jersey COVID-19 Vaccine Call Center officially shuts down

NBC Philadelphia - 28 Mar 2024
New Jersey COVID-19 Vaccine Call Center officially shuts down ...

Boulder County COVID-19 call center closes

Boulder Daily Camera - 25 Aug 2023
Boulder County COVID-19 call center closes ...

Coronavirus: Are call centre employees from Canada’s banks allowed to work from home?

Global News - 10 Apr 2020
Coronavirus: Are call centre employees from Canada’s banks allowed to work from home? ...

Call Centers Show Bright Spot In COVID-19 Crisis

Forbes - 22 Jul 2020
Call Centers Show Bright Spot In COVID-19 Crisis ...

COVID-19 Services and Resources

Houston Health Department - 04 Mar 2024
COVID-19 Services and Resources ...

COVID-19 hits emergency call center

Spectrum News 1 - 30 Aug 2023
COVID-19 hits emergency call center ...

NJ COVID-19 Vaccine Call Center to Close as Part of Transition to Commercial Access

RLS Media - 21 Mar 2024
NJ COVID-19 Vaccine Call Center to Close as Part of Transition to Commercial Access ...

Harnessing the Power of Phone Interactions in Healthcare

MedCity News - 21 Sep 2023
Harnessing the Power of Phone Interactions in Healthcare ...

TD Bank employees worry call centres are 'breeding ground' for COVID-19

CBC.ca - 20 Mar 2020
TD Bank employees worry call centres are 'breeding ground' for COVID-19 ...

Vaccines

Department of Public Health - 15 Sep 2023
Vaccines ...

Respiratory Diseases | Coconino

Coconino - 10 Apr 2024
Respiratory Diseases | Coconino ...

Victoria’s Health Department broke privacy laws at COVID call centres

The Age - 25 Jul 2023
Victoria’s Health Department broke privacy laws at COVID call centres ...

The pandemic is emptying call centers. AI chatbots are swooping in

MIT Technology Review - 14 May 2020
The pandemic is emptying call centers. AI chatbots are swooping in ...

The New Jersey COVID-19 vaccine call center is officially closing

NBC Philadelphia - 28 Mar 2024
The New Jersey COVID-19 vaccine call center is officially closing ...

15 Stats About Post-Covid Customer Service

Forbes - 15 Mar 2022
15 Stats About Post-Covid Customer Service ...

Halifax contact centre employee calls for temporary closure after COVID-19 diagnosis at workplace

Global News - 25 Mar 2020
Halifax contact centre employee calls for temporary closure after COVID-19 diagnosis at workplace ...

As COVID surged, Indian police shut down scam centres targeting Canadians. Now, they're back

CBC.ca - 20 Mar 2021
As COVID surged, Indian police shut down scam centres targeting Canadians. Now, they're back ...